Privacy Policy

Last Updated: January, 2026

At TivoraWorld.com, operated by Tivora World (“we,” “us,” or “our”), your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, make purchases, or interact with our services. By using TivoraWorld.com, you consent to the practices described below.

1. Information We Collect

We collect the following types of information:

Personal Information (provided by you):

  • Full name, email address, phone number, shipping/billing address

  • Payment details (processed securely via third-party gateways; we don’t store card info)

  • Account details (if you create an account)

Automatically Collected Information:

  • IP address, browser type, device info, pages visited, time spent

  • Cookies and tracking data for analytics and personalization

Order & Transaction Data:

  • Products purchased, order history, delivery preferences

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Communicate order updates, promotions, and support

  • Improve website functionality and user experience

  • Analyze trends and prevent fraud

  • Comply with legal obligations (GST invoicing, etc.)

3. Cookies and Tracking

We use cookies to enhance your shopping experience (e.g., cart retention, preferences). You can manage cookies via browser settings. Third-party tools like Google Analytics may track anonymized data for performance insights. Opt-out options are available.

4. Sharing Your Information

We do not sell your personal data. We share it only with:

  • Courier partners (delivery details)

  • Payment gateways (transaction processing)

  • Service providers (hosting, analytics, customer support) under strict NDAs

  • Legal authorities if required by law

All partners comply with Indian data protection laws.

5. Data Security

We implement industry-standard security measures (SSL encryption, secure hosting) to protect your data. However, no online transmission is 100% secure. We’re not liable for unauthorized access beyond our reasonable control.

6. Data Retention

  • Order data: 7 years (for GST/tax compliance)

  • Account data: Until you delete your account

  • Cookies: 30 days (configurable)

You can request deletion of your data (subject to legal retention requirements).

7. Your Rights

Under Indian laws (IT Act 2000, DPDP Act 2023), you have the right to:

  • Access, correct, or delete your personal information

  • Opt out of marketing emails

  • Request data portability (where feasible)

Email us at [email protected] to exercise these rights.

8. Third-Party Links

Our site may contain links to external websites. We’re not responsible for their privacy practices. Review their policies separately.

9. Children’s Privacy

TivoraWorld.com is not intended for children under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy. Significant changes will be notified via email or website banner. Continued use after changes implies acceptance.

11. Governing Law

This Privacy Policy is governed by the laws of India. Disputes fall under the jurisdiction of courts in Ahmedabad, Gujarat.

12. Contact Us

Tivora World
NILAM KULDEEP PAREKH
Owner of TivoraWorld.com
📍 Ahmedabad, Gujarat, India
📧 [email protected]
📞 +91 9099909113

Grievance Officer: Same contact details above.