Frequently Asked Questions
-
Credit/Debit cards (Visa, Mastercard, RuPay)
-
UPI (PhonePe, GPay, Paytm)
-
Net banking
-
Wallets (select options at checkout)
- COD (Cash On Delivery) on certain items only.
| Order Type | Production | Shipping | Total |
|---|---|---|---|
| Ready Stock | None | 5-7 days | 5-7 days |
| Custom Print | 48-72 hrs | 5-7 days | 6-10 days |
| Urgent Air | 48-72 hrs | 48-72 hrs | 4-7 days |
What’s your return policy?
-
Damaged/defective: Replacement within 48 hours (unboxing video proof required)
-
Change of mind: No returns
-
Discounted items: Final sale (management approval only)
How do I claim replacement?
Email [email protected] within 48 hours with:
-
Order number
-
Unboxing video
-
Clear damage photos
When will I get my refund?
-
Store wallet: 24 hours
-
Original payment: 5-7 business days
-
Damaged/defective: Replacement within 48 hours (unboxing video proof required)
-
Change of mind: No returns
-
Discounted items: Final sale (management approval only)
✅ 100% authentic premium brands. No cheap counterfeits.
-
Electronics: 6-12 months (brand warranty)
-
Accessories: 7-day replacement for manufacturing defects
-
Custom prints: No warranty (personalized products)